What we carry, what we don't, and why.
A quick guide to sending something with Go Rhino Xpress. If your item isn't listed or you're not sure, call dispatch at (470) 628-3884 before you book.
Everyday loads, matched to the right vehicle.
Healthcare deliveries
Lab specimens, pharmacy orders, medical supplies, equipment and records, on STAT calls or scheduled routes.
Radiopharmaceuticals
Radioactive (Class 7) packages labeled White-I, Yellow-II or Yellow-III, plus empty generator returns, carried by trained drivers.
Boxes, pallets & parts
Documents, parcels, 1 to 10+ boxes, up to 3 pallets, and light equipment that fits a cargo van or SUV.
Residential moves
Studio to 5+ bedroom homes, coordinated by GRX and performed by a licensed Georgia household goods carrier.
Size guide
| What you're sending | Typical vehicle | Tell us |
|---|---|---|
| Envelopes, documents, 1 box | SUV | Pickup and drop-off times |
| 2 to 9 boxes or parcels | SUV or cargo van | Number of pieces, heaviest piece |
| 10+ boxes, or 1 to 3 pallets | Cargo van | Total weight, pallet size, dock or liftgate |
| Equipment or parts | Cargo van | Weight and size (L × W × H) of the largest piece |
Bigger than a cargo van load? Call dispatch and we'll point you to the right option.
Allowed, with the right paperwork.
These items are regulated by the U.S. Department of Transportation. We carry them when they're packaged, labeled and documented correctly.
Radioactive materials (Class 7)
Risk: radiation exposure to the driver and the public if a package is damaged or placed wrong in the vehicle.
How we handle it: only trained drivers, intact Type A packages with the correct White-I, Yellow-II or Yellow-III label, shipping papers in reach, and packages secured away from the driver's seat. Empty generators must be labeled and packed as the manufacturer requires.
Lab specimens (UN3373, Category B)
Risk: exposure to bloodborne pathogens if a container leaks.
How we handle it: triple packaging (leak-proof primary, secondary and rigid outer box), absorbent material and the UN3373 mark. Our drivers carry spill kits and follow chain of custody.
Dry ice (UN1845)
Risk: dry ice turns into carbon dioxide gas, which can build up in a closed vehicle and cause dizziness or suffocation.
How we handle it: vented packaging marked with the weight of dry ice, and the vehicle kept ventilated. We don't run refrigerated vehicles, so we only carry dry ice that the shipper has already packed and sealed.
Lithium batteries
Risk: damaged or short-circuited batteries can overheat and start fires that are hard to put out.
How we handle it: we carry undamaged batteries installed in equipment or packed as the manufacturer requires. We never carry damaged, swollen or recalled batteries.
Not on our vehicles, and here's why.
Our vehicles carry people, patient samples and other customers' freight, often in the same run. Anything that could explode, catch fire, poison or put a driver at risk stays off.
Explosives and fireworks (Class 1)
Risk: can detonate from heat, impact or friction. Even small amounts can destroy a vehicle.
Why we don't: explosives need specialized vehicles, permits and routing that courier vans aren't built for.
Compressed and flammable gases (Class 2)
Risk: cylinders such as propane, acetylene or welding gases can leak or rupture and turn a crash into a fire or explosion.
Why we don't: they need upright securement, ventilation and placarding that a shared courier van can't provide safely.
Flammable liquids and solids (Classes 3 and 4)
Risk: gasoline, paint thinners, solvents and similar items give off vapors that can ignite from a spark. Some solids ignite on contact with air or water.
Why we don't: one leak can put the driver and every other package on board at risk.
Oxidizers, peroxides and corrosives (Classes 5 and 8)
Risk: oxidizers feed fires; corrosives such as battery acid or concentrated cleaners burn skin and eat through metal.
Why we don't: a spill can injure the driver and ruin other customers' shipments.
Category A infectious substances and toxic materials (Class 6)
Risk: materials such as cultures of dangerous pathogens (UN2814) or poisons can cause serious illness or death from a single exposure.
Why we don't: they require special packaging, training and emergency response beyond routine specimen transport. Category B specimens are fine (see above).
Refrigerated and frozen freight
Risk: food or products that must stay at a set temperature for hours can spoil if the cold chain breaks.
Why we don't: we don't run refrigerated (reefer) vehicles or carry anything that has to be kept cold or frozen in transit. Those loads need a refrigerated carrier.
Firearms, ammunition, cash and valuables
Risk: theft, legal liability and danger to the driver.
Why we don't: these need armored or licensed carriers. This includes cash, gift cards, jewelry and other negotiable items.
Live animals, perishable food, illegal items
Why we don't: animals need climate control and care in transit, perishables need a cold chain, and anything illegal to possess or ship is refused, no exceptions.
Categories follow the DOT Hazardous Materials Regulations (49 CFR Parts 171–180). Some items in a class may be allowed in small, properly packaged amounts. When in doubt, ask before you book.
Can I change the delivery address after pickup?
Call dispatch right away. We'll do our best, but a reroute can add time and cost, so please double-check addresses before you book.
How do I track my delivery?
Dispatch can give you live status at any time. Every delivery is tracked from pickup to signature.
What if something arrives damaged?
Call or email us the same day with photos and your pickup details, and we'll walk you through the claim.
How should I pack boxes?
Use sturdy boxes, fill empty space, tape every seam and label each box with the delivery address. Mark fragile items clearly. Pallets should be shrink-wrapped and stable.
Ready to send it?
Tell us what you're moving and how much. Dispatch confirms the vehicle and price.